Frequently Asked Questions
Everything you need to know about your GreenIT experience.
What is the warranty period for refurbished electronics?
All GreenIT certified products come with a comprehensive 12-month warranty covering hardware defects and technical malfunctions.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original condition for a full refund.
Do you provide technical support after purchase?
Yes, our dedicated technical support team is available via live chat and email to help you set up and troubleshoot your devices.
Are the devices tested for battery health?
Absolutely. Every mobile device and laptop undergoes a rigorous 40-point inspection, ensuring battery health is at least 80% of original capacity.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.